Q. The competitive position of a company can be improved by
1) Increasing the selling price
2) Reducing the margin
3) Increasing the cost price
4) Ignoring competitors
Q. A Direct Selling Agent (DSA) is required to be adapt in ___________
1) Surrogate Marketing
2) Training Skills
3) Communication Skills
4) Market Research
Q. Effective Selling Skills depends on ______________
1) Number of language known to the DSA
2) Data on marketing staff
3) Information regarding IT market
4) Knowledge of related markets
Q. The 'USP' of a product denotes ________
1) Usefulness of the product
2) Drawbacks of a product
3) High-selling features of a product
4) Number of allied products available
Q. Post-sales activities include ________
1) Sales presentation
2) Customer feedback
3) Customer identification
4) Customer apathy
Q. ______________ device convert human understandable data and programs into a form that the computer can process.
1) Printing
2) Input
3) Output
4) Monitor
Q. Market segmentation can be resorted to by dividing the target group as per
1) Income levels of customers
2) Age of the employees
3) Needs of the sales persons
4) Marketing skills of the employees
Q. The software that is used to create text-based documents are referred to as ____
1) DBMS
2) Word Processors
3) Spreadsheets
4) Presentation Software
Q. Which of the following refers to too much electricity and may cause a voltage surge?
1) Anomaly
2) Shock
3) Spike
4) Virus
Q. _____________ is a Windows utility program that locates and eliminates unnecessary fragments and rearranges files and unused disk space to optimise operations.
1) Backup
2) Disk Cleanup
3) Disk Defragmenter
4) Restore
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