Q. Which one of the following is not a rule for estimating the likelihood of outcomes of any decision?
1) Assessing utility
2) Representativeness
3) Availability
4) Adjustment
Q. The decision making style that overly concerned with keeping everyone happy is called -
1) Conceptual style
2) Directive style
3) Behavioural style
4) Analytical style
Q. The tendency of members in a highly cohesive group to lose critical evaluative decision making capabilities is called -
1) Group think
2) Assertiveness
3) Group polarization
4) Cognitive dissonance
Q. Which one of the following refers to the framing effect in the context of decision making?
1) The way in which options are presented influence the selection of option
2) Choosing the option having highest expected utility
3) A kind of set points of thought in wrong direction
4) Looking for evidences that will confirm what are currently believes
Q. Which one of the following is related with organisational ecology?
1) Centralized Communication
2) Upward Communication
3) Lateral Communication
4) Downward Communication
Q. The key element for effective interpersonal communication is -
1) Abstraction
2) De-sensitization
3) Active listening
4) Ego-centric reinforcement
Q. Proxemics is related to -
1) Neutral Communication
2) Unidirectional Communication
3) Verbal Communication
4) Non-verbal Communication
Q. Which one of the following behavior is the most appropriate for diffusing verbal abuse of coworkers?
1) Become defensive
2) Get into debate
3) Refuse to accept harmful language
4) Keep aggressive body language
Q. Which of the following is not an interpersonal barrier in organizational communication?
1) Ethnocentrism
2) Semantics
3) Ingratiation
4) Impression management
Q. Which of the following is included in interpersonal skill ?
1) One's ability to give correct answer to the question.
2) One's ability to interact effectively with other people.
3) One's ability to do his/ her work properly.
4) One's ability to present ideas at a conference.
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